Keeping you safe at Elakati

At Elakati we have implemented various measures to ensure the safety of our guests, our staff, our partners and our community.

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Health First

Our Safety Protocols are in Place

At Elakati we have our safety protocols in place and we look forward to offering you a safe and healthy #ElakatiExperience! The  “Health First” certification seal below has been issued by the Ministry of Tourism and assures that Elakati complies with the health protocols provided by the Ministry of Tourism and the Ministry of Health.The certification seal is mandatory for all hotels and other tourist accommodation establishments in Greece

Please rest assured that other precautionary measures have been implemented throughout the hotel, as safety and well-being of our guests and employees are our top priority.

Contact Us

If you have any further questions, we would be more than happy to assist you!

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#StaySafe at Elakati

Following the National Public Health Organization’s guidelines, we have implemented various measures to ensure the safety of our guests and staff. Below is a summary of our current cleaning and sanitizing policies:

  • We will practice social distancing at all times, including during check-ins and check-out, and will also wear masks which are recommended by the National Public Health Organization.
  • Staff training in order to adapt to the measures and to implement procedures according to the National Public Health Organization.
  • Disinfected gel has been placed in the entrance of the hotel, outside the elevator in the lounge, public bathrooms and in each room.  Guests are reminded and encouraged to disinfect their hands with disinfectant gel.
  • Non-regular room cleaning during the stay (to avoid unnecessary contact of cleaning staff with possible case and further transmission).
  • Elimination of daily change of clothing and towels and evening preparation (turn down service) only at the request of the customer.
  • Breakfast is prepared with strict hygienic procedures to maintain complete sanitation.
  • There will be an A La Carte Menu for Breakfast instead of our usual Breakfast Buffet, as recommended by the National Public Health Organization.
  • All table arrangement have been adjusted to 1.5 m distance from each other in the.
  • If you wish to eat breakfast in your room, we offer Free Room Service
  • Breakfast Hours have been changed from 7:30 a.m. – 10:30 a.m. to 7:30 a.m. – 11:30 a.m.
  • We have changed the hours of Check-in and Check-out, in order to thoroughly sterilize each room before arrivals. Check-in starts from 15:00 and Check-out is at 11:00
  • All dishes, silverware, and glassware are washed and disinfected in a dish washing machine, including items that have not been used.
  • Key cards are sterilized before every arrival and after departure.
  • Special attention is being given to the application of cleaning and disinfection measures in common areas such as restrooms, halls, corridors, lifts, as well as to objects that are frequently touched such as handles, elevator buttons, handrails, switches, doorknobs, etc.
  • Sheets, blankets, washcloths, hand and bath towels are washed in hot cycles (70ºC) in our hotel’s laundry facilities, including items that have not been used
  • Chlorination, PH adjustment, cleaning and disinfection of the hydro-massage facilities in Helios Suite and Iviskos Suite are in accordance with current legislation.
  • Removal of Mini-Bar items.

Please rest assured that other precautionary measures have been implemented throughout the hotel, as safety and well-being of our guests and employees are our top priority.

Contact us, we would be happy to assist you!

If you have any further questions, we would be more than happy to assist you!



We will meet again on June 1st 2020! Till then, #StaySafe #StayPositive !

Elakati Luxury Boutique Hotel would like to inform you, that the Greek government has announced that the  operation of year-round hotels in Greece will resume on June 1, 2020.

Greece has managed to handle the spread of the pandemic by imposing severe social distancing measures in an early stage with a full lockdown on March 23rd .

The steady decline in cases has lead Greece to plan a gradual relaxation of lockdown measures that will take place in seven stages starting from May 4th.  The government announced on Tuesday April 29, that hotels operating 12 months a year will open on June 1st 2020.

A series of specific regulations will be implemented to ensure the safety of our guests, team and members of our community.We will continue to monitor the situation and fully comply with the government’s directions to implement all hygiene and safety protocols.

If there should be any additional restrictions or changes to the current announcement applied by health authorities, we will inform you as soon as possible.

 Flexible Policy – Reschedule until 2021

Given the circumstances we would like to inform all our valuable guests that we have adjusted our policies to help you reschedule your dream holidays in Rhodes.

Existing Reservations

1. All reservations with Standard Rate policy that were completed before March 15th with arrival date from March 15th until June 30th are entitled to be rescheduled upon availability for stays until November 30th 2021, or to be cancelled without penalty, up to 24hours before arrival date.

2. All the Non-Refundable Rate reservations that were completed before March 15th with arrival date from March 15th until June 30th are entitled to be rescheduled for stays until November 30th 2021 upon availability without penalty and according to the initial reservation’s terms (Non-Refundable Policy).

Future Reservations

All reservations with Standard Rate Policy, that will be made until November 30th, 2020 with arrival within 2020 may be rescheduled for stays until November 30th 2021, upon availability or canceled without penalty, up to 48hours before arrival date.

 

Contact us, we would be happy to assist you!

If you have any further questions, we would be more than happy to assist you!

We are looking forward to welcoming you soon at #Elakati! Until then #StayHome #StaySafe #StayPositive and we will meet again on June 1st 2020!



#StayHome #StaySafe #StayPositive and we will meet again soon!

Elakati Luxury Boutique Hotel would like to inform you, that Greek authorities have implemented a series of precautionary measures in an effort to stop the spread of coronavirus (COVID-19). Thus, Elakati Luxury Boutique Hotel will be closed until April 30, 2020. Restrictions have been made in flights, ferries, while businesses have been temporarily shut down. This includes businesses in the hospitality sector, as well as museums, restaurants, bars, cafeterias, shops and public services.

As our guests’ and staff’s health is our first priority, we fully comply with the government’s directions by applying all preventative measures. We are constantly monitoring the situation in order to offer our guests a secure place where they can enjoy the #ElakatiExperience in the near future.

Flexible Policy – Reschedule until 2021

Given the circumstances we would like to inform all our valuable guests that we have adjusted our policies to help you reschedule your dream holidays in Rhodes.

Existing Reservations

1. All reservations with Standard Rate policy that were completed before March 15th with arrival date from March 15th until June 30th are entitled to be rescheduled upon availability for stays until November 30th 2021, or to be cancelled without penalty, up to 24 hours before arrival date.

2. All the Non-Refundable Rate reservations that were completed before March 15th with arrival date from March 15th until June 30th are entitled to be rescheduled for stays until November 30th 2021 upon availability without penalty and according to the initial reservation’s terms (Non-Refundable Policy).

Future Reservations

All reservations with Standard Rate policy that will be made from March 15th until June 30th with arrival within season 2020 may be rescheduled for stays until November 30th 2021, upon availability or canceled without penalty, up to 48 hours before arrival date.

Contact us, we would be happy to assist you!

In view of the rapidly evolving situation and the impact of COVID-19,Elakati Luxury Boutique Hotel will continue to monitor the issue and cooperate with the competent authorities on any further measures that may be required regarding guests’ and staff’s health, as safety is our top priority.

If there should be any additional restrictions applied by health authorities, we will inform our guests as soon as possible.

If you have any further questions, we would be more than happy to assist you!


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