As safety and well-being of our guests and employees are our top priority we have implemented various measures to ensure your safety throughout your stay, therefore there may be some changes in our service:
- Non-regular room cleaning during the stay (to avoid unnecessary contact of cleaning staff with possible case and further transmission).
- Elimination of daily change of clothing and towels and evening preparation (turn down service) only at the request of the customer.
- There will be an A La Carte Menu for Breakfast instead of our usual Breakfast Buffet, as recommended by the National Public Health Organization.
- If you wish to eat breakfast in your room, we offer Free Room Service.
- Breakfast Hours have been changed from 7:30 a.m. – 10:30 a.m. to 7:30 a.m. – 11:00 a.m.
- We have changed the hours of Check-in and Check-out, in order to thoroughly sterilize each room before arrivals. Check-in starts from 15:00 and Check-out is at 11:00.
- Key cards are sterilized before every arrival and after departure.
- Sheets, blankets, washcloths, hand and bath towels are washed in hot cycles (70ºC) in our hotel’s laundry facilities, including items that have not been used.
- Removal of Mini-Bar items.